Microsoft Dynamics is a comprehensive suite of enterprise resource planning (ERP) and customer relationship management (CRM) business applications designed to help organizations of all sizes manage and automate their core business processes. It provides a unified view of various aspects of a business, from financials and supply chain to sales, marketing, and customer service. Any business can use Dynamics 365 Sales and Marketing to track leads from initial contact on the website, nurture them with automated campaigns, manage sales opportunities, and provide excellent post-sale customer service, all while keeping a centralized record of every interaction.
Microsoft Dynamics helps businesses gain better control, improve productivity, and make smarter decisions by providing a comprehensive, adaptable, and scalable set of business applications.